Terms of Service

Effective Date: April 15, 2026

These Terms of Service ("Terms") govern your use of the ContractParser.ai website and document analysis service ("Service") operated by GroveStreams, Inc. ("Company," "we," "us," or "our"). By using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Service Description

ContractParser.ai is an AI-powered document analysis service. You upload documents (PDFs, Word files, text files, images, and other supported formats), select extraction criteria, and receive structured analysis results. The Service uses artificial intelligence to extract and summarize information from your documents.

2. No Legal, Financial, or Professional Advice

The Service does not provide legal, financial, accounting, or any other professional advice. Analysis results are generated by artificial intelligence and may contain errors, omissions, or inaccuracies. You must independently verify all results before relying on them for any business, legal, or financial decision. The Service is a tool to assist with document review — it is not a substitute for professional review by qualified attorneys, accountants, or other professionals.

3. Accounts and Payment

• You may use the Service with or without creating an account.
• Pricing is on a per-page basis as displayed at the time of upload. Prices may change at any time; the price shown before payment is the price you pay.
• Page counting: For PDF files, pages are counted using the actual page count in the document. For non-PDF files (Word documents, text files, HTML, and other text-based formats), pages are estimated at approximately 3,000 characters per page, with a minimum of 1 page per file. Images are counted as 1 page each. ZIP archives are counted as the sum of all supported files contained within. The page count and total price are displayed before payment so you can review before proceeding.
• A minimum charge applies per transaction as displayed at the time of payment.
• All payments are processed securely through Stripe, Inc. We do not store your credit card information.
• Billing: Your payment method is authorized at the time of checkout but you are only charged for documents that are successfully analyzed. If some documents fail to process, the charge is reduced proportionally. If all documents fail, no charge is made. If processing fails entirely due to a technical issue on our side, the authorization is released and no charge is made.

4. Your Documents and Data

• Ownership: You retain all rights to your uploaded documents. We claim no ownership or license to your content beyond what is necessary to provide the Service.
• Temporary Processing: Uploaded documents are stored temporarily on our servers solely for the purpose of analysis. Uploaded documents are automatically deleted within 2 hours after processing completes. Extracted results (CSV and results view) remain downloadable for 24 hours; if an email address was provided, a CSV copy is delivered as an attachment for your own retention.
• No Training: Your documents are not used to train AI models. They are sent to Anthropic's Claude API for analysis under Anthropic's commercial API terms, which prohibit training on customer data.
• Confidentiality: We treat your documents as confidential. We do not share, sell, or disclose your documents or results to any third party other than our AI processing provider (Anthropic) as necessary to deliver the Service.

5. Acceptable Use

You agree not to:

• Upload documents you do not have the right to analyze
• Use the Service for any unlawful purpose
• Attempt to reverse engineer, decompile, or extract source code from the Service
• Interfere with or disrupt the Service's infrastructure
• Use automated means to access the Service beyond normal browser interaction
• Upload documents containing malware, viruses, or malicious code

6. Accuracy and Limitations

AI-generated analysis is probabilistic, not deterministic. Results may contain:

• Incorrect dates, amounts, or extracted values
• Missed clauses or terms
• Misinterpretation of ambiguous language
• Errors in documents that are poorly scanned, handwritten, or in non-standard formats

We do not warrant that results are accurate, complete, or suitable for any particular purpose. You assume all risk associated with using the results.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

8. Indemnification

You agree to indemnify and hold harmless the Company and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your infringement of any third party's rights.

9. Third-Party Services

The Service relies on third-party providers:

• Anthropic — AI document analysis (Claude API)
• Stripe — Payment processing
• HorizonIQ — Server hosting
• Amazon Web Services — Email delivery (SES)

Your use of the Service is also subject to these providers' terms. We are not responsible for any third-party service interruptions or changes.

10. Intellectual Property

The Service, including its design, code, and branding, is the property of GroveStreams, Inc. and is protected by intellectual property laws. You may not copy, modify, or create derivative works of the Service.

11. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. You may stop using the Service at any time. Upon termination, your uploaded documents are deleted in accordance with our 2-hour retention policy; extracted results are deleted within 24 hours.

12. Modifications

We may update these Terms at any time. Changes take effect when posted. Your continued use of the Service after changes are posted constitutes acceptance of the modified Terms. We will indicate the effective date at the top of this page.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of Minnesota, United States, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Hennepin County, Minnesota. You agree to submit to the personal jurisdiction of such courts.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Company regarding the Service.

16. Contact

Questions about these Terms? Contact us at support@grovestreams.com.